Yatra Online / Yatratrip.in(Yatra Online / Yatratrip.in)-holiday destination
Kuldeep Nov 29, 2017 at 11:11 am
Hope you are doing great. We want to change our destination as you guys knew that Mount Aging volcano eruption. We do not want to take any risk because after 31st December we can’t reschedule our trip plan .Last year also we booked Kerala trip we faced problem and our trip was spoiled but this time we can’t take any risk .We are ok with any other destination with same flight . Also we had a discussion with Air Asia they suggested to cancel our flight and transfer our amount to Air Asia account. They will credit our amount in air Asia account. But just because of Yatra we are not able to do it. I have been with Air Asia for 1 hour and they said the yatra agent has locked till 10th dec and that’s why they can’t reverse. Inderdeep was the agent. We just want safe trip that’s all. My friends and family suggesting not going to Bali. I don’t know why yatra agent has locked the flight. We wanted to go to Bali but not like this way. We just wanted a new package asap so that we can get it done during same period. because after 31st December we can’t go for any holiday because company will not allow any leave and already we invest 75000 and if we don’t pay rest of the amount by 3rd dec they will not return any amount. Can you guys help on this case? Unfortunately we have to travel through air Asia but still there are many destinations and tickets left but I don’t think if we wait till 10th and then come to know that Bali is still unsafe we won’t be able to book a new vacation this year and it will be total loss rs.150000. However yatra can easily change our destination but they are not doing it.
Read: 235 times
Status: Unresolved
Categories: Travel & Vacations
Post Comments Pick by Merchant Reply by Merchant
Leave a comment
0.0
0.0
Out of 5
5 star
0
4 star
0
3 star
0
2 star
0
1 star
0
Recommendation 0% based on 0
Related Complainants