Consumer laws in India

Sr. No Name Type of Complaint Address
1 Advertising Standards Council of India. There are three types of Complaints which are received by ASCI 1. Complaints from the general public including from govt. officials, consumer groups, etc. 2. Suo Motu complaints 3. Intra industry complaints. Address: Room No. 205, 219 Bombay Market, 78 Tardeo Road, Tardeo, Landmark: Near Bank of India

phone: 022 - 23516863, 022 - 23521066
Toll: 1-800-22-ASCI(2724)
Fax: +91 22 3516863 Mumbai -400034.
Email: asci@vsnl.com Website: www.ascionline.org

2 Competition Commission of India. Make the markets work for the benefit and welfare of consumers. Address: Ms. Smita Jhingran, IRS Secretary Competition Commission of India The Hindustan Times House 18-20, Kasturba Gandhi Marg, New Delhi - 110 001.
Tel: + 91 - 11 - 23704651.
Fax: + 91 - 11 - 23704652.
Email: secy@cci.gov.in
3 The Telecom Regulatory Authority Of India. Protection of Telecom Consumer Interests. Head Office Address: Mahanagar Doorsanchar Bhawan (next to Zakir Hussain College) Jawaharlal Nehru Marg (Old Minto Road) New Delhi: 110 002
Phone no : 91-11-2323 6308 (Reception) 2323 3466,2322
Fax: 91-11-2321 3294(Reception)
Email: ap@trai(dot)gov(dot)in
4 Central Electricity Regulatory Commission. Protecting interest of consumers and supply of electricity to all areas, rationalization of electricity tariff, and establishment of Appellate Tribunal and for matters connected therewith or incidental thereto. Address: Central Electricity Regulatory Commission 3 rd & 4 th Floor, Chanderlok Building, 36, Janpath, New Delhi- 110001
Ph: 91-11-23353503.
Fax: 91-11-2321 3294(Reception)
Email: ap@trai(dot)gov(dot)in
5 Reserve Bank of India. Enables resolution of complaints of bank customers relating to certain services rendered by banks.

Address: Alpana Killawala Chief General Manager Department of Communication Reserve Bank of India Central Office Building Mumbai-400 001.

6 Securities and Exchange Board of India. SEBI takes up complaints related to issue and transfer of securities and non-payment of dividend with listed companies. In addition, SEBI also takes up complaints against the various intermediaries registered with it and related issues. Head Office Mumabi: Plot No. C4-A,'G' Block,Bandra Kurla Complex,Bandra(East), Mumbai 400051.
Tel: +91-22-26449000 / 40459000
Fax: +91-22-26449016-20/ 40459016-20.
E-mail: sebi@sebi.gov.in
Regional Office New Delhi: The Regional Manager, 5th Floor, Bank of Baroda Building,16, Sansad Marg, New Delhi - 110 001.
Tel Board: +91-11-23724001-05
Fax: +91-11-23724006
E-mail: sebinro@sebi.gov.in
Tel: +91-22-26449950 / 40459950
7 Company Law Board (CLB). The Company Law Board is an independent quasi-judicial body in India which has powers to overlook the behaviour of companies within the Company Law.

Eastern Region, Company Law Board, 9, Old Post Office Street, Kolkata States/Union Territories -States of Arunachal Pradesh, Assam, Bihar, Manipur, Meghalaya, Nagaland, Orissa, Sikkim, Tripura, West Bengal and Union Territories of Andaman and Nicobar Island and Mizoram.

1. Northern Region, Company Law Board, 5th Floor, 'A' Wing,Shastri Bhawan, Dr. Rajendra Prasad Road, New Delhi-110001 States/Union Territories - States of Haryana, Himachal Pradesh, Jammu & Kashmir, Punjab, Rajasthan, Uttar Pradesh and Union Territories of Delhi and Chandigarh.

2. Southern Region/Addl. Principal Bench Company Law Board, Shastri Bhawan, Block-1, 26, Haddows Road, Chennai. States/Union Territories - States of Andhra Pradesh, Karnataka, Kerala, Tamil Nadu and Union Territories of Pondicherry and Lakshadweep Island.

3. Western Region. Company Law Board, NTC House, N.M. Marg Ballard Estate, Mumbai States/Union Territories - States of Goa, Gujrat, Madhya Pradesh, Maharashtra and [Union Territories of Dadra and Nagar Haveli and Daman and Diu]

8 Controller Of Legal Metrology. This department deals with implementation of The Standards of Weights & Measures. Controller of Legal Metrology, Maharashtra State Mumbai, Free Press Journal Marg, Nariman Point, Mumbai-400021
9 Insurance Regulatory Authority of India. "To Protect the interests of the policyholders, to regulate, promote and ensure orderly growth of the insurance industry and for matters connected therewith or incidental thereto. Addresses of Offices of IRDA Head Office: Insurance Regulatory and Development Authority 3rd Floor, Parisrama Bhavan, Basheer Bagh HYDERABAD 500 004 Andhra Pradesh (INDIA )
Ph: (040) 23381100
Fax: (040) 6682 3334

Delhi Office
Insurance Regulatory and Development Authority Delhi Office - Gate No. 3 Jeevan Tara Building, First Floor Sansad Marg, New Delhi-110001 Ph: (011) - 2374 7648 Fax: (011) 2374 3397
10 Forward Market Commission. Complaints related to future contracts or future exchanges between parties. Address: 3rd Floor, Everest Building, Near Marine Lines Railway Station, Marine Drive, Mumbai - 400020
Ph. no. (022) 22811262, 22795300, 22811429
Fax: (022) 22812086
Website: www.fmc.gov.in
11 Registrar of Companies. Complaints related to working of companies or regarding registration . Address: 3rd Floor, Everest Building, Near Marine Lines Railway Station, Marine Drive, Mumbai - 400020
Ph. no. (022) 22811262, 22795300, 22811429
Fax: (022) 22812086
Website: www.fmc.gov.in